Tier One's 2-Year Unlimited Mileage Transmission Warranty
Tier One Transmissions, LLC reserves the right to alter this warranty at any time. Warranty on parts installed by Tier One Transmissions, LLC falls back to the original manufacturer time/mileage periods and is solely up to the original manufacturer to honor. No warranty will be issued on existing transmission parts regardless of the core being supplied by Tier One Transmissions, LLC or the customer.
****IT IS YOUR RESPONSIBILITY TO READ ANY LITERATURE THAT MAY COME WITH YOUR TRANSMISSION OR OTHER COMPONENT REGARDING ADDITIONAL STEPS THAT MUST BE TAKEN IN ORDER FOR A PROPER INSTALLATION & FUNCTION OF THE UNIT.****
****It is the vehicle owner’s responsibility to ship transmission or vehicle to Tier One Transmissions, LLC location for any and all repairs needing to be performed. Any repairs to transmission not authorized by Tier One Transmissions, LLC will void warranty and will not be covered by Tier One Transmissions, LLC.****
PLEASE NOTE: IF YOU ARE INSTALLING A TRANSMISSION YOURSELF, IT IS YOUR RESPONSIBILITY TO HAVE THE TRANSMISSION COOLER FLUSHED BY A PROFESSIONAL PRIOR TO THE TRANSMISSION INSTALL. FAILURE TO DO SO, MAY RESULT IN CONTAMINATED FLUID AND OLD MATERIAL GETTING INTO THE NEW UNIT. POURING ATF THROUGH THE COOLER IS NOT SUFFICIENT ENOUGH. IF A PROPER HOT FLUSH IS NOT ABLE TO BE COMPLETED, THEN COMPLETE REPLACEMENT OF COOLER IS REQUIRED (WITH INVOICE/PHOTOS TO SUPPORT SENT BACK TO TIER ONE TRANSMISSIONS, LLC) AND KOOLER KLEEN USED FOR LINE FLUSH TO MAINTAIN WARRANTY.
Every transmission built by Tier One Transmissions, LLC must go through a proper break in procedure. You will be asked to review and sign this included procedure. Failure to properly break in a Tier One Transmissions, LLC built transmission will void the offered up to 2 year limited Nationwide warranty.
Craftsmanship/Labor warranty on a standard, automatic transmission build is 24 months including unlimited mileage for up to 700 HP. Over 700 HP will have a 1 year unlimited mile warranty. At our discretion, we may provide assistance with shipping and/or freight charges if the product is found to fall under warranty.
During the second year for transmissions 700 HP and below, Tier One Transmissions, LLC labor warranty on transmissions is solely up to Tier One Transmissions, LLC discretion to offer assistance.
Tier One Transmissions, LLC will not be held accountable for any towing, rental vehicle, travel/lodging or other outside expenses incurred due to any type of failures that may arise under this warranty.
Non-covered items would include broken transmission shafts and planetary/gear assemblies under any circumstances. Additionally, no assistance will be given for any items that are damaged as a result of said shaft or assembly. Low oil conditions will result in no warranty for transmission. Also, fluid contamination due to heat exchanger failure or other sources of water, coolant, etc. Incorrect transmission installation will result in no warranty for transmission. Transmission tuning that is found to not meet manufacturer’s and/or Tier One Transmissions, LLC recommendations will result in transmission warranty being denied.
Electrical components will only receive a 90 day warranty for any type of labor assistance.
Tier One Transmissions, LLC may assess a fee for transmission teardown and inspection if no warrantable item is found to have been the cause of failure. Any transmission failure that is the result of vehicle damages before transmission installation will be on the installer to cover transmission repair if said vehicle and/or outside circumstances cause the transmission to fail. Warranty work is solely at the discretion of Tier One Transmissions, LLC. Invoice number and all customer information will be filled out in full, including the Warranty Registration (within 30 days), the initial required pressure readings described on our website - model specific, proof of a professionally performed Hot Flush cooler cleaning or new cooler replacement (available at most neighborhood transmission repair facilities) entered into the Tier One Customer Portal, or no transmission warranty will be supplied by Tier One Transmissions, LLC. The original invoice date will be the start of the warranty. All required paperwork must be returned within 30 days of invoice date or warranty will be void.
Appropriate gear ratios:
It is the responsibility of the vehicle owner to ensure that the transmission has the proper tuning as transmission failure caused by inadequate or improper tuning will not be covered under warranty. 68RFE Appropriate gear ratios:- 35" tire min gearing is 4:10
- 37" tire min gearing is 4:30
- Larger than that should be running a 4:56 ratio